Smoke Galaxy (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website and services, including those related to our 10DLC-compliant messaging. This Privacy Policy outlines how we collect, use, and protect your information and your rights related to that information.
By using our website and services, including our SMS messaging services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in various ways when you interact with our website and messaging services
a. Personal Information
When you use our services, contact us, or sign up to receive SMS messages, we may collect the following personal information:
– Name
– Email Address
– Phone Number
– Billing Information (for services)
– IP Address
– Any other information you voluntarily provide
b. SMS Messaging Data
In compliance with 10DLC regulations, when you opt-in to receive messages from us, we collect:
– Your phone number
– Consent information (to confirm that you have opted in)
– Message content and delivery status (to monitor compliance and service quality)
– Your responses and interaction with messages (e.g., if you reply “STOP” to unsubscribe)
c. Automatically Collected Data
We may collect certain information automatically when you visit our website or use our services, such as:
– Browser type and version
– Operating system
– Referring website
– Time and date of access
– Pages viewed on our site
– Cookie data (see “Cookies” below)
2. How We Use Your Information
We use the information we collect for the following purposes:
a. Providing Services
– To deliver SMS or MMS messages to users who have opted in to our messaging campaigns
– To manage your account, respond to inquiries, and provide customer service
– To process payments for services
b. Communication and Marketing
– To send you updates, promotions, or notifications related to your service or account
– To ensure compliance with 10DLC regulations regarding messaging and opt-ins
c. Analytics and Improvements
– To monitor the performance of our website and services
– To analyze how users interact with our site to improve user experience
d. Legal and Compliance
– To comply with any legal obligations, including reporting and compliance with industry standards such as 10DLC regulations
– To protect our rights or property in case of disputes or legal proceedings
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share your information with third-party service providers who assist us in providing our services, such as:
– SMS messaging platforms (for 10DLC-compliant communication)
– Payment processors
– Hosting and IT infrastructure providers
b. Legal Compliance
We may disclose your information if required by law, court order, or government regulation.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.
4. Data Security
We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
a. Opting Out of SMS Messaging
If you no longer wish to receive SMS or MMS messages from us, you may opt out by:
– Replying “STOP” to any message you receive from us
– Contacting us directly at fsidiqi@play4gd.com
b. Accessing and Updating Information
You may contact us at any time to access, update, or correct the personal information we hold about you. Please email fsidiqi@play4gd.com for assistance.
c. Cookie Preferences
We use cookies to enhance your experience on our website. You may control the use of cookies through your browser settings. For more information, see our [Cookie Policy].
6. Retention of Data
We retain your personal information for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. Once it is no longer needed, we will securely delete or anonymize your data.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. International Data Transfers
If you are accessing our website from outside of United States of America, please note that your data may be transferred to, processed, and stored in countries where our servers are located. By using our services, you consent to any such transfers.
9. Children’s Privacy
Our services are not intended for use by adults under the age of 21, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us at fsidiqi@play4gd.com, and we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
– Email: fsidiqi@play4gd.com
– Address: 5298 Sunbeam road, #7, Jacksonville, FL 32257
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.